1. For customers from Italy, we strongly suggest you select \"EMS\" or \"DHL\" NOT other flat shipping as your shipping way. This will help you receive your order safely.
2. For customers from Brazil, we suggest you offer us the CPF number if you select \"DHL\" as your shipping way. We will send out your order as gifts and declare low value to your local customs.
I do not know how to select shipping method?
We suggest you choose Express as your delivery option
Three reasons why you should pick Express as your shipping method:
A. You get your items during 5-8 business days after finishing payment.
B. The tracking number will be send to your email as soon as orders send out. You can check shipping status in the couriers system within 12 hours.
C. If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get answer.
The choice of courier varies according to your home country. We currently offer: Hong Kong Air Mail, Hong Kong Registered Air Mail, DHL, EMS
Small orders are normally best suited to Hong Kong Air Mail or Hong Kong Registered Air Mail. This is the cheapest and most commonly used option. This delivery method will be chosen during Checkout by default.
For larger bulk orders we will pack the goods appropriately and economically in an attempt to save space and shipping costs.
If you want to select other shipping method which are not showed as above, you can contact us at: email@example.com
Customs clearance paperwork and any other related documents or procedures are handled by the courier. In rare cases the courier may need to contact you directly to confirm specific details. In this case, some additional paperwork is required. We will assist with you and fill out the documents when necessary.
1. For customers from Russia, we suggest you select \"Hongkong air mail\" as your shipping way. It is impossible for us to ship via DHL/TNT to Russia because of the customs declearace.
2. For some reason, you may find we can not ship to some countries. In this case, we hope you can contact us via email: firstname.lastname@example.org. We will find a good shipping way for your order.